Boulder (303)413-1120;

Fort Collins/Windsor (970)495-1120

CLICK ON THE DAY AND TIME TO SEE SEMESTER START/END DATES!

 


Mountain Song Music Studio, Inc, Policies

We are happy to welcome you to the Mountain Song Music Studio, Inc, family. Please take a moment to review our center policies. If you have any questions, please feel free to contact Jane Smolens, Director, by phone at (303) 413-1120 in Boulder or (970) 495-1120 in Fort Collins or Windsor. Or email jsmolens@mountainsongmusic.com

Make-up Classes

If you miss your regularly scheduled Music Together class for any reason, you may schedule a make-up class. Two make-up classes are allowed each semester for each registered child, on a space-available basis. They must be taken during the current semester and cannot be "carried over." unless there are extenuating circumstances. You may schedule your make-up as soon as you know you are going to miss a class. We often see an end-of-semester rush, so try to schedule your make-ups as early as possible to avoid disappointment.

To schedule a make-up class, use our online Make-Up Scheduler. You'll need to be logged in with your account info to access the make up scheduler.  You may search for a class by time, day, or location, and the scheduler will display the available options. If a given class is not displayed as an option for a make-up, it means all make-up spots for that class have been assigned; please schedule your make-up for a different class or check back later to see if a spot becomes available. If you know you will not be attending a previously scheduled make-up class, please cancel it so the spot becomes available for another family.

Siblings and Other Guests

Whole family music-making at home is extremely valuable to your child's music development, and attending class occasionally helps family members feel more comfortable joining in. If you would like to bring additional family members or friends, please let us know.  There is a $10.00 drop in fee for visiting siblings.

Health Policy

The health of all classroom participants is important to us, so we take measures to ensure the cleanliness of our classroom and limit exposure to germs. We take time to sanitize our classroom space, instruments, and materials after each class with a child-safe cleaning solution. Sanitizing spray for the instruments is available in class, and we ask caregivers to clean instruments after they have been mouthed. Additionally there are chemical free hand sanitizers for you and your child's hands before/after class/instrument play. If you or your child is sick, please stay home from class and schedule a make-up.

Class Cancellations

Holiday closures will be announced at the beginning of each semester. Classes may be cancelled due to inclement weather, teacher illness, and for other extraordinary circumstances. We do our best to provide substitute teachers in case of teacher illness/absence. We will also do our best to notify you both by phone and email if a class is cancelled.  The class cancellation will also be left on our out going voicemail. We will do our best to offer make up options if a class is cancelled. We do not provide refunds for cancellations related to snow closures.

Discounts

We offer the following discounts for Music Together (R) Classes Only:

Moxie Mom Discounts (15% off tuition price for one child) - offered in fall/winter/spring sessions. Registration fee still applies and check payment is preferred when using this discount. Please contact Jane Smolens directly to apply your Moxie Mom Discount. Members will need to provide Moxie Mom Membership Number and Expiration Date. Not available with other discounts.

Bring a Friend Discount! - Have a friend register for a Music Togetherclass with you and you both receive $10.00 of your tuition price! Referred friends need to be new to Mountain Song Music Studio, Inc. Not available with other discounts. Available for Boulder and select Fort Collins Classes only. Not available in Recreation Center classes.

Returning Family Discounts: Families returning for consecutive semesters are eligible for the Returning Family Discount which waives the $15.00 registration fee (or for Windsor families $15.00 off tuition).


Refunds and Credits

For Boulder and Fort Collins classes, refunds are given up to two weeks prior to the start date of class. For Windsor Classes, please contact the Windsor Recreation Center for their refund policy. For all classes, the materials portion of the tuition (which is included in the tuition price) is non-refundable.

Class registration may be postponed, prorated or cancelled at the discretion of the Director.

 


Mountain Song Refund Policy

Full payment, including a nonrefundable registration fee, is due at the time of registration. You will receive a full tuition refund if you request to drop out of class two weeks before the start date of the class.

No tuition refunds are given for class withdrawals after two weeks prior to the start date of class. If you withdraw after this deadline you may be issued a credit towards tuition for a future semester depending on availability.

We understand that sometimes unexpected things happen. However, please note that non-attendance does not constitute a withdrawal from class. We are not able to offer tuition refunds unless we are informed of your intent to withdraw prior to two weeks before the start date of class.

Our Online Privacy Policy

Mountain Song Music Studio, Inc., Music Together LLC, and their agents and employees are committed to protecting the privacy and security of visitors to our website. By using or accessing our website, you are accepting the practices described in the Privacy Policy. If you have any questions about these policies, please contact us. Thank you for visiting our website!

Resale or Disclosure of Information to Third Parties

We promise to respect your privacy. Any information you provide about yourself or your students is held with the utmost care and security and will not be used in ways to which you have not consented. We do not sell, rent, loan, transfer, or otherwise disclose any personal information, including your name, address, or email addresses with other organizations outside of Mountain Song Music Studio, Inc. or Music Together LLC. Only Mountain Song Music Studio, Inc. and Music Together LLC staff and our authorized agents have access to personally identifiable information provided by visitors to our site.

Information Collected on Our Website

Information gathered on our website is collected and used internally only by authorized individuals at Mountain Song Music Studio, Inc., Music Together LLC, and SimplySignUp LLC. As with any website operator, Mountain Song Music Studio, Inc. analyzes its websites logs to improve our website and meet the needs of our visitors. The only individualized information that Mountain Song Music Studio, Inc. and Music Together LLC obtains and retains about you through our website is information you voluntarily supply. We will only use that information to fulfill the purpose for which it was supplied to us.

  1. We use the information we collect from families enrolling in a Music Together class to keep you informed about your class, how you can support your child's music development at home, and to provide information about upcoming semesters.
  2. If you sign in as a visitor to our website, we ask for your contact information so we can send you announcements about upcoming semesters, as well as other educational information.
  3. The Music Together program includes a quarterly e-newsletter from Music Together LLC. This newsletter contains educational articles and resources and is sent to families who are or have recently been enrolled in the program. As the licensor of the trademarked program, Music Together LLC periodically communicates with current or former students for quality control and/or for research purposes.
  4. On occasion, we may share non-personal, summary information regarding our customers with unrelated third parties (for example, we may publicly disclose the aggregate number of registered users of our website). However, we will not share any personal information about any particular customer.
  5. SimplySignUp LLC may collect information for improving our site by seeing which areas, features, and products are most popular and to personalize the site for customers.

Personalization of Content:

We use cookies on our site to personalize and customize the experience of our visitors and to support some necessary functions. We also use cookies to better understand how our visitors use our site and to continue to improve it.

You have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. However, please note that if you reject some or all cookies, your experience at this and on other sites throughout the Internet may not be complete.

Privacy of Our Email Lists

Mountain Song Music Studio, Inc. and Music Together LLC maintain several email lists to keep email subscribers informed about news and the latest information as it pertains to classes, scheduling, events, center information and promotions. Individuals may also receive materials by mail or be contacted by telephone. We do not share the email addresses with anyone outside of Mountain Song Music Studio, Inc., MUSIC TOGETHER LLC or its authorized agents. Only Mountain Song Music Studio, Inc. and Music Together LLC staff and our authorized agents have access to personally identifiable information provided voluntarily by visitors to our site.

Security

Registering for class online is a completely safe experience!

We use SSL (Secure Sockets Layer)—the highest standard in online encryption technology—to ensure that your personal and credit card information remains secure. SSL encryption allows you to register with confidence, knowing that only you and Mountain Song Music Studio, Inc. have the ability to access your information.

Whenever you access a secure page on our site, the information you send is immediately encrypted for your protection. There are two simple ways to see if you are on a secure page:

  • Look at the URL (website address) in your browser. If you are connected to a secure server, the URL will always begin with "https" rather than "http."
  • Most browsers display an icon that indicates whether or not you have a secure connection. Look for the unbroken key or closed lock icons in the bottom left or right corner of your browsers.

Terms of Use, Notices and Revisions:

Your use of our site, and any disputes arising from it, is subject to this Privacy Policy as well as our Terms of Use. We reserve the right to change our Privacy Policy and our Terms of Use at any time.

Last Updated August 15th, 2012